01204 300 612 
Customer Service & Call Centre 
Job Title: Customer Service  
Salary: £ 6.79 - £7.20 P/H 
Location: Bolton 
Hours: 9am - 5 pm - with 30 minute lunch break 
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Job Description: The role consists of working on a telephone and dealing with emails from customers.  
Harvey McQueen are currently recruiting for a Temporary Customer Service Advisor to cover maternity leave. 
 
Our client is a highly reputable and well known business. If you are dynamic and thrive in a fast paced environment this role could be for you! 
 
Key Responsibilities:- 
• Be the first point of contact for Inbound and Outbound calls. 
• Handle all calls with professionalism. 
• Manage business accounts for the company. 
• Have great communication with business customers via telephone and via email. 
• Be able to manage your own workload in an efficient manner. 
• Prioritise your business customers and ensure all their needs are met. 
• Provide excellent customer service and remain professional at all times. 
• Be punctual and reliable. 
 
Benefits 
Free car parking 
Onsite canteen 
Possibility of leading to permanent employment at end of contract. 
 
Job Type: Temporary 
 
Required experience: 
• Customer Service: 1 year 
 
Person Specification:  
About you:- 
• You will be driven to provide an excellent level of customer service. 
• Thrive in a fast paced office environment. 
• Have great communication skills. 
• Work well in a team, on your own initiative and with other departments. 
• Have motivation to succeed in all aspects of your role. 
• Be extremely professional when dealing with your clients. 
• Comfortable using email to liase with your customer. 
 
 
 
Contact Name:  
Contact e mail: applications@harveymcqueen.com 
Contact Tel No.: 01204 300612 
 
 
Job Title: Customer Service Advisor - Dutch Speaking 
Salary:  
Location: Burnley 
Hours: 40 hours per week 
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Job Description: 
Harvey McQueen are currently recruiting for a reputable and growing company based in Burnley who have an exciting opportunity for a Dutch Speaking Customer Service Advisor on a permanent basis. 
 
Our client is a online retailer who is fast growing and often deals with customers based in France, Germany, USA, Netherlands and the UK! 
 
They are recruiting for an experienced Customer Service Advisor who is able to liase with their customers in the Netherlands so being fluent in Dutch both speaking and writing is essential for this role. 
 
Full training will be given on the product ranges and discounts are also offered to staff. 
 
Duties includes:- 
* Dealing with incoming calls from customers and also via email and on web chats. 
* Managing your customers orders by liaising with Couriers. 
* Develop great relationships with other departments. 
* Resolving customer complaints and any Technical queries they may have. 
* Providing excellent customer service at all times. 
* Be ambitious and self motivated. 
 
Salary and Benefits:- 
£17,000 Basic per year 
Monday to Friday 
Onsite parking and onsite canteen 
Opportunity of Bonuses based on Customer Satisfaction every Quarter 
 
Job Type: Full-time 
 
Person Specification: 
Contact Name: 
Contact e mail: applications@harveymcqueen.com 
Contact Tel No.: 01204 300612 
 
Job Title: Inbound Customer Service Advisor 
Salary: Minimum Wage 
Location: Bolton 
Hours: 9:00am - 5:00pm Mon - Fri 
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Job Description:  
Harvey McQueen are currently recruiting for an Inbound Customer Service Advisor for a very reputable company.  
 
Duties include: 
Taking inbound calls from customers, who have received a leaflet in the post. 
Taking payments, ordering products and updating the database. 
 
 
Person Specification: 
Contact Name: 
Contact e mail: applications@harveymcqueen.com 
Contact Tel No.: 01204 300612 
 
Job Title:  
Salary: 
Location: 
Hours: Mon - 
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Job Description: 
Person Specification: 
Contact Name: 
Contact e mail: 
Contact Tel No.: 
 
Job Title: 
Salary: 
Location: 
Hours:  
click here to read full description 
 
Job Description: 
Person Specification: 
Contact Name: 
Contact e mail: 
Contact Tel No.: 
 
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